FAQs

What is the shelf life of your products?

In general, we recommend using our body care products within three years of purchase. Soaps are self-preserving, but it’s best to not leave them on the shelf for too long, as they may start to lose strength.

 

What does ‘triple-milled’ means? 

The name Triple Milled Soap speaks for itself, really. As it is manufactured the soap is passed through a milling machine of smooth stainless steel rollers. The soap is passed through the machine not once… not twice… but, you guessed it, three times, & pressed into a smooth fine paste.

 

What is the advantage of triple-milled soaps?

The goal of all this milling is to thoroughly mix the soap & any fragrances or extra ingredients added to the soap base, while squeezing out any extra moisture or air. Triple Milled Soaps contain less water & more actual soap creating a long-lasting hard soap. How many times have you picked up your soap from its dish, only to find a messy blob? This will never happen with Triple Milled Soap! Less goop, richer lather – that’s Triple Milled Soap. They last a loooong time!

 

Can I use your soaps to shampoo?

Yes, absolutely, & many people do! However, it is important to pair the soap with a conditioning rinse.

 

Do you test your products on animals? 

No, we do not test our products on animals.

 

Do your soaps contain any detergents like Sodium Lauryl Sulfate (SLS) or Parabens?

Absolutely not. All of our soaps are free from both SLS & parabens. They are formulated with shea butter that provides a superior barrier to keep moisture in.

 

What is your return policy?

Unfortunately we are not able to accept any returns at this point due to safety and hygiene reasons.

 

I am getting burning sensation from using your soap – is this normal?

It’s not common . Unfortunately, there isn’t much to be done in this case & our only recommendation is to switch to one of our other scents.